HP’s Tech Solutions for the U.S. Social Security Administration

HP’s Tech Solutions for the U.S. Social Security Administration

HP’s Tech Solutions for the U.S. Social Security Administration

Strengthening the U.S Social Security Administration with leading-edge solutions

Advanced technology to enhance effectiveness and success

Ironclad security Get hardware-enforced, full-stack defense

Comprehensive services Maximize your IT resources

Workforce experience Keep employees productive and connected

HP makes the world’s most secure PCs, printers, and workstations1,2

Proudly founded in the U.S. HP has been a proven partner of the U.S. government for more than 80 years, providing dependable technology and service. Our commitment dates to our founders: Bill Hewlett served in the U.S. Army during WWII, and Dave Packard served as U.S. Deputy Secretary of Defense. Today, HP stands proudly as the go-to technology partner for federal agencies, helping to meet U.S. needs whether in the office, in hybrid work environments, or in the field.

HP recognizes the critical importance of serving the United States Social Security Administration. We strictly comply with all government standards and regulations. We understand that SSA employees need devices that are not only efficient but also highly secure. They require reliability, comprehensive support, a variety of solutions, and an understanding of the unique requirements and processes of the Social Security Administration. That is what HP delivers.

We merge security with reliability In today’s hybrid world, federal government teams must be able to work from anywhere without compromising sensitive information. That means protection at every endpoint and connection. HP supports you with a reliable hardware-enforced, full-stack defense. It’s part of what makes HP PCs, printers, and workstations the world’s most secure.1,2

Not only does this rigorous security help ensure your compliance with stringent federal regulations, but it also allows your IT teams to benefit from cost- effective solutions that provide robust firmware resilience and defend against sophisticated threats.

The zero-trust advantage As part of our zero-trust model, HP has pioneered hardware-enforced endpoint isolation to defeat malware and phishing. This approach encloses each potentially risky piece of content, such as an email attachment or web download, in its own isolated space on the PC, where it can’t infect the PC’s operating system or data.

When work is everywhere, endpoint security is everything HP has long focused on making robust security an integral part of our devices with offerings like BIOS, which protects against unauthorized access. We take a built-in, not “bolted-on,” approach to reinforcing security layer by layer in everything from factory services and hardware all the way up to application execution and physical tacking.

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HP Wolf Security

HP Wolf Security3 provides an overarching framework for endpoint security. It seamlessly provides a breadth of advanced technologies to your endpoint cyber defenses, supporting HP and non-HP (OEM) PCs and HP printers. And HP is continuously evolving the Wolf Security portfolio to respond to the latest threats while simplifying security and IT operations.

Potential risk HP Wolf offerings Benefits

Firmware and BIOS attacks

Sure Start4

Sure Admin5

Provides maximum protection and lowers IT overhead

Lost or stolen PC

Wolf Protect & Trace6 Locates missing PC, locks data while PC is missing, and can remotely erase data

Windows OS corruption

Sure Recover7 Quickly restores Windows OS locally or from the cloud

Ransomware and phishing

Sure Click Enterprise8

Wolf Pro Security3

Isolates malware, preventing infection without disrupting workflow

Privileged user compromise

Sure Access Enterprise9 Isolates remote sessions to prevent attacks and protects data if PC is compromised

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Empower and equip your team Your IT team is key to your federal agency. That’s why HP equips IT with the services needed to empower your people. Advanced lifecycle management, endpoint security solutions, and comprehensive print management services exemplify our robust support.

Powered by AI-based predictive analytics,10 intelligent automation, and innovative print services, our solutions streamline your operations and free your IT security specialists from rote tasks so they can focus on supporting end users and advancing your agency’s mission.

HP computing services Configuration and Deployment Services Get PCs and people up and running faster— with less hassle for IT—with HP’s zero-touch device customization performed in the factory during the manufacturing process. This gives employees a customized PC experience right out of the box.

Support Services Keep your teams running at peak performance with HP’s robust portfolio of traditional and smart support solutions, which supplement and expedite device maintenance as well as help extend the life of your PCs.

Digital Workspaces Enable people and teams to work together in real time by allowing them to access the same desktop or application from virtually anywhere through HP Anyware.12

Workforce Experience Platform Leverage HP telemetry that uses AI and deep machine learning to compare your real-time device performance and usage against billions of global HP data points for greater insight13 into your fleet health.

Managed Device Services Simplify your device lifecycle and upgrade your employee experience with an as-a-service model that includes devices, services, and success management with a predictable monthly cost.14

Professional Services Count on our team of certified HP Experts15 for technical solutions spanning everything from workflow automation to endpoint security. Leverage our expertise to help your IT team implement your plan and keep everything running smoothly with ongoing management support.

Renew Services Improve e-waste management and transition toward a circular economy by returning your end-of-use devices to HP for secure data erasure, repurposing, or recycling.

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HP is among the 100 most sustainable corporations in the world11

Delivering sustainability We know the demands of federal climate and human rights regulations. Our Renew Services, through which we properly repurpose or recycle your end-of-use devices, are just one way HP works to be among the most sustainable and just companies in the tech world. Climate action, human rights, and digital equity are built into our business strategy.

Modern lifecycle management HP's comprehensive end-to-end lifecycle management empowers your federal agency. The solutions within HP Workforce Computing Services promote productivity from anywhere, deliver proactive and actionable insights, and provide responsive service from trusted experts.

Elevate the workforce experience

Navigating a hybrid work environment is tricky. But you can count on HP to get your team up and running with the right tech from day one, ensuring they stay productive and connected. Whether team members are in the office or on the go, HP helps optimize their workflows and enhance their output. It’s all about delivering a top-notch experience for your staff and the citizens they serve, powering a government that’s as innovative as it is efficient.

Ensure your team’s presence is felt and heard Featuring AI-driven noise-canceling technologies, Poly audio and video solutions strengthen human connections and simplify collaboration. This translates to enhanced services, better responsiveness, and greater efficiency for your agency.

Headsets Hear and be heard clearly with premium noise- canceling technology.

Speakerphones Experience audio so crisp that you’ll feel like you’re in the room from any room.

Video conferencing Capture the voices in only a defined zone, allowing meeting attendees to be seen and heard.

Services Benefit from built-in support and devices that are made to work with your system.

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Poly is accredited as the first and only IL5 Microsoft Teams voice endpoint for use on the IL5 networks.

Poly by HP In our digital age, most meetings have online participants. That presents challenges to being seen and heard on both sides of the meeting. HP Poly provides the industry-leading solutions to those challenges.

Poly understands the unique needs of government:

Advanced Poly voice capabilities help keep sensitive federal government communications secure.

Poly is structured to deliver the additional planning, coordinating, and provisioning needed in federal environments.

As a Microsoft Certified Partner,16 Poly has experts who provide personalized consultation to help your agency optimize its use of Microsoft Teams.

Optimize for every environment Employees of the Social Security Administration need the ability to perform at their best from any location. With HP, they can. Our powerful devices, equipped with advanced AI capabilities and Z by HP AI Studio, are engineered to meet the diverse and challenging technological requirements of SSA, ensuring top-tier performance on the most secure devices.

Powerful PCs for demanding tasks Fortified with self-healing hardware, HP Wolf Security, and robust processors, HP Elite business laptops and desktops offer unparalleled security and performance.

AI-enhanced workstations engineered for government work Our high-performance workstations—which include laptops, desktops, and monitors— harness the power of AI to help you seamlessly tackle the heaviest of workloads.

Printing that bridges the digital gap Designed to integrate effortlessly with your technology ecosystem, HP LaserJet printers bridge the gap between paper and digital workflows.

HARNESS THE POWERFUL TECH OF A RELIABLE U.S. COMPANY Click to learn more or connect with a government sales representative.

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HP Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

1 Based on HP’s unique and comprehensive security capabilities at no additional cost among vendors on HP Elite PCs and HP Workstations with Windows and 8th

Gen and higher Intel® processors or AMD Ryzen™ 4000 processors and higher. 2 HP’s most advanced embedded security features are available on HP Managed and Enterprise devices with HP FutureSmart firmware 4.5 or above. Claim based

on HP review of published features as of February 2023 of competitive in-class printers. Only HP offers a combination of security features to automatically detect, stop, and recover from attacks with a self-healing reboot, in alignment with NIST SP 800-193 guidelines for device cyber resiliency. For a list of compatible products, visit: hp.com/go/PrintersThatProtect. For more information, visit: hp.com/go/PrinterSecurityClaims

3 HP Wolf Security for Business requires Windows 10 or 11 Pro and higher, includes various HP security features and is available on HP Pro, Elite, RPOS and Workstation products. See product details for included security features.

4 HP Sure Start is available on select HP products. 5 HP Sure Admin requires HP Manageability Integration Kit and HP Sure Admin Local Access Authenticator smartphone app from the Android or Apple store. 6 HP Wolf Protect and Trace is sold separately and is compatible with select HP 400, 600, 800, and 1000 series, Windows-based Laptops, select 800 desktops,

and Z1 G8 Workstations. The HP Wolf Protect & Trace features and functions are activated by remote access to the target device and therefore for the desired outcome the device should be powered on and connected to the Internet. HP Wolf Protect & Trace requires the HP TechPulse agent to be installed by customer manually via a one-click download at hp.com/active-care, which enables collection of information related to the Device. HP TechPulse is a telemetry and analytics platform that provides critical data around devices and applications and is not sold as a standalone service. HP TechPulse follows stringent GDPR privacy regulations and is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security. Internet access with connection to HP TechPulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements. Available from your HP authorized sales representative.

7 HP Sure Recover is available on select HP products and requires an open network connection. You must back up important files, data, photos, videos, etc. before using HP Sure Recover to avoid loss of data.

8 HP Sure Click Enterprise is sold separately. Supported attachments include Microsoft Office (Word, Excel, PowerPoint) and PDF files, when Microsoft Office or Adobe Acrobat are installed. For full system requirements, please visit System Requirements for HP Sure Click Enterprise for details.

9 HP Sure Access Enterprise is sold separately. For full system requirements, please visit System Requirements for HP Sure Access Enterprise for details. 10 Predictive analytics requires a telemetry and analytics app that provides critical data around devices and applications and is not sold as a standalone service. HP

follows stringent GDPR privacy regulations and is ISO27001, ISO27701, ISO27017, and SOC2 Type2 certified for Information Security. Internet access is required. For full system requirements, please visit http://www.hpdaas.com/requirements. Purchase of any HP app-enabled service necessitates enabling software to run on each device. HP Services Scan is provided thru Windows Update and will check entitlement on each hardware device to determine if an HP app-enabled service has been purchased and will download applicable software automatically. To disable this feature, please follow the instructions at http://www.hpdaas. com/requirements

11 Corporate Knights, “100 most sustainable companies of 2023 still flourishing in tumultuous times,” January 18, 2023, https://www.corporateknights.com/rankings/ global-100-rankings/2023-global-100-rankings/2023-global-100-most-sustainable-companies/#more-story

12 Network access required. HP Anyware software and licensing are available through a 1- or 3-year subscription. Renewal is required after the subscription term. HP Anyware subscriptions are based on the number of concurrent PCoIP connections used (pay for the number of host connections, not the software) with a minimum order quantity of 5. For a limited time, an HP Anyware Professional subscription also includes access and support for ZCentral Remote Boost and ZCentral Connect and is available for purchase through an HP reseller or contact sales at hp.com/Anyware. ZCentral Remote Boost Sender requires Windows 10 and 11, RHEL/CentOS (7 or 8), or UBUNTU 18.04 or 20.04 LTS operating systems. macOS (10.14 or newer) operating system and ThinPro 7.2 are only supported on the receiver side. ZCentral Connect requires Windows (10 or 11) or Windows Server (2016 or 2019) operating system, Microsoft Active Directory and Intel Active Management Technology for select features. For system requirements and to install HP Anyware and Anyware Manager, refer to the Admin Guides at: https://docs. teradici.com/find/product/hp-anyware

13 The Workforce Experience platform is for commercial customers and requires registration. To register for access, visit https://admin.hp.com. Some features and capabilities may require additional purchase of HP services and/or commercial hardware capable of supporting the HP Insights agent for Windows, Mac, & Android. Activation and restrictions may apply. Select HP Workforce Solutions require an HP Insights agent for Windows, Mac, & Android, available for download at https://admin.hp.com/software. For full system requirements and services that require the agent, please visit https://admin.hp.com/requirements. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience platform and is not sold as a standalone service. Internet access with connection to the Workforce Experience platform is required. HP follows stringent GDPR privacy regulations, and the platform is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security.

14 Lifecycle assessments (LCA) are validated by a third-party to conform to ISO 14040 and ISO 14044 and are used by HP to understand the total carbon footprint for HP personal systems products. Using this data, along with the information unique to each customer (e.g., product ship-to location, product portfolio), we calculate the total carbon emissions for a customer’s fleet. HP then purchases and retires carbon offsets, procured through Climate Impact Partners who certifies HP’s Carbon Neutral Computing Services in accordance with its Carbon Neutral Protocol (https://www.carbonneutral.com/the-carbonneutral-protocol). Please review this document for complete details (https://www8.hp.com/h20195/v2/GetDocument.Aspx?docname=c08430102).

15 HP Professional Services require workshops, including the implementation of technical enablement capabilities, and may not be available in all countries. Please contact your HP representative for details. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product. HP Service Expert(s) are assigned for the duration of the project as set forth in the terms and conditions of the contractual agreement. Design workshops are delivered in English. Other languages may be available. Workshops where possible are held in-person or virtual. Please contact your HP Representative for more information on how to organize a workshop.

16 Microsoft Teams license required and sold separately.

© Copyright 2024 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Disclaimers

http://www.hpdaas.com/requirements http://www.hpdaas.com/requirements http://www.corporateknights.com/rankings/ http://www.carbonneutral.com/the-carbonneutral-protocol)

Ironclad security Comprehensive services Workforce experience Proudly founded in the U.S. We merge security with reliability The zero-trust advantage When work is everywhere, endpoint security is everything

HP Wolf Security Empower and equip your team HP computing services Configuration and Deployment Services Support Services Digital Workspaces Workforce Experience Platform Managed Device Services Professional Services Renew Services

Elevate the workforce experience Ensure your team’s presence is felt and heard Headsets Speakerphones Video conferencing Services

Optimize for every environment Powerful PCs for demanding tasks AI-enhanced workstations engineered for government work Printing that bridges the digital gap HARNESS THE POWERFUL TECH OF A RELIABLE U.S. COMPANY


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