Enable Exceptional Video Meeting Experiences The office isn’t just for productivity anymore. It’s a hub for creation, connection and collaboration. Are your rooms ready? Create a workspace employees love by designing flexible, secure spaces that support the experience from hybrid meetings to client visits. HP Managed Collaboration Services bring clarity to complexity, allowing your team to excel.

Deliver exceptional video conferencing experiences globally. We handle your HP and third-party meeting room tech,² reducing IT workload. Data-driven insights and expert tips maximize productivity and boost employee performance wherever they are.

74% of workers don’t feel their workplace has the equipment, tech, and space needed to be successful.³

Solution Brief

Meet Change Head-On

Enable Exceptional Video Meeting Experiences

The Employee Experience and Productivity are Suffering

Meeting Equity in the Modern Workspace

Maximize Efficiency and Uptime

Enhance productivity and innovation with an easy- to-use, all-inclusive video conferencing solution. Simplify collaboration, foster creativity, and nurture your company culture, enabling your team to deliver successful results.

With fast delivery and installation tailored to your business needs, your meeting rooms are rapidly optimized. Adapt swiftly to dynamic changes in business models and employee demands.

Exceed employee expectations and reduce IT effort with 24/7⁴ remote, near real-time proactive multi-vendor video conference room monitoring and management.⁵ Ensure optimal performance, minimize downtime, and enrich collaboration and productivity.

HP Managed Collaboration Services¹

Rooms Designed for Modern Work

Disclaimers. ¹. HP Managed Collaboration Services includes hardware, repair services, and analytics components and may include financing. HP Managed Collaboration Services requirements may vary by region. Please contact your local HP Representative for specific details in your location. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product. ². Third-party meeting room tech depends upon the individual customers preference. ³. Based on HP Internal Research 2023. ⁴. 24/7 English language support is available in all countries where HP Managed Collaboration Services is sold. ⁵. For remote monitoring and management requirements please contact your HP representative. ⁶. HP provides advance replacement for Poly product lines for any failed hardware component under most maintenance service programs. If HP’s technical support representative determines that a replacement part is required to resolve a reported or diagnosed problem, the replacement part will be shipped by HP (Monday through Friday) for advance replacement using an expedited carrier service. HP will use best effort to process replacement part orders same day in order to meet local carrier pick-up schedules. The deadline for same-day processing is generally 3 pm local time to HP’s regional parts depot. Please visit the following link to find the advance replacement expected transit times per country, as well as shipping terms https://support.hp.com/us-en/document/ish_9734294-7870418-16. Service levels and response times may vary depending on your geographic location. Restrictions and limitations apply. ⁷. Optional Onsite Advance Parts Replacement, Next Business Day is not guaranteed. HP will schedule the time with the Customer – based on the expected delivery time of the replacement part/s, dispatch an authorized technician to the Customer site to install the replacement part/s and repackage the replaced part/s and affix the Return materials Authorization label.

© Copyright 2025 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

4AA8-3852ENW, May 2025

Contact your HP Representative or learn more at hp.com/managed-collaboration-services

Flexible Room Solutions

Enjoy distraction-free tech, focus on optimal sound and listening. With HP Managed Collaboration Services, attendees join meetings securely and confidently from virtually anywhere with a click of a button. With onsite installation, near real-time proactive monitoring, and space usage insights, IT leaders drive business forward, knowing employees are equipped to succeed.

Meeting equity for everyone, every time

Looking to facilitate collaboration and meeting equity? Want to create great meeting experiences for hybrid work? HP Managed Collaboration Services¹ simplifies the challenge of designing, deploying, managing, and adjusting video meeting room solutions, with continuous advancements, changes in work models and multiple platforms. We have you covered.

* Envisioning Workshop – Five-day remote workshop designed to understand your current collaboration setup, create a tailored solution, propose a target architecture, and identify required services and products. * Define & Design Service - Capture your vision, get a proposal to make it happen.

Proactive Monitoring⁵ and Room Assurance – Remote proactive monitoring keeps your equipment running smoothly and available. Active polling checks health, sending alarms to our 24/7⁴ Service Desk for quick fixes. Your rooms are conference-ready, always.

Standard Conference Room Design Guidelines - Offers precise equipment and placement details for five room types. * Specialty Conference Room Design - Tailored conference room solutions for your unique business needs and environment. * Onsite Room Assessment - Expert video conferencing availability evaluation at your chosen site. * Network Assessment - Check your network, get tips to boost performance supporting real-time media.

Customer Outcome Management - Your primary contact ensures smooth transitions and successful transformations of in-scope IT services. They help you maximize value with continuous support and expert solutions.

Remote Customer Onboarding - Seamless setup and connectivity. We handle initial and ongoing project meetings, ensuring your video conference rooms are live on the agreed date. Build strong business relations with our expert support. Remote Room Onboarding - Effortless setup and configuration. We ensure your rooms are ready for seamless video conferencing. Self-service Installation - Install your equipment with our easy instructions and remote support. We’ll configure and validate everything remotely once you’re done. * Onsite installation - Get an HP Installer and Smart Hands Technician to handle the physical setup, configuration, and testing. * End-to-End Project Management - Oversee your deployment from start to finish.

Advance Replacement⁶ - Need a part replaced? If diagnosed, we ship it for next business day delivery. Fast resolution, minimal downtime. * Onsite Advance Replacement⁷ - Authorized technician sent to install the replacement part. * Resident Technical Executive Conference Room Support - Daily operations and technical problem solving support by HP onsite personnel. * Seamless ITSM Integration - Automate and streamline updates on break/fix cases and asset status between your ServiceNow and HP Services ITSM. Stay informed and efficient with real-time information flow. * Device Recovery Service - Securely retire end-of-use devices, earn residual value, promote sustainability.

*To meet your unique video conferencing needs optional capabilities are available.

2. Design

5. Manage

3. Deploy

6. Support

1. Define

4. Monitor

https://support.hp.com/us-en/document/ish_9734294-7870418-16 https://www.hp.com/us-en/services/workforce-solutions/communication-collaboration/managed.html?jumpid=va_ww_mu_mk_hc_r12192_aw_x_10343