Transform IT from cost center to business accelerator

Employees perform best when their technology simply works. The HP Workforce Experience Platform (WXP) empowers IT teams to deliver seamless technology experiences, while maintaining the time and budget to focus on strategic initiatives that drive business success.

An AI-powered enterprise solution, WXP goes beyond basic monitoring, analyzing data from diverse sources, including employee sentiment analysis. It prioritizes the digital employee experience, providing deep insights into usage patterns and productivity obstacles so issues can be resolved proactively and with predictability.¹

For those who want an experienced partner to analyze WXP insights, prioritize fixes based on impact, and proactively manage their IT ecosystem, HP offers a full suite of professional and managed services. HP Managed Services teams can help monitor and maintain your technology investments and maximize the value of WXP.

Solution Brief

57% of CIOs report that uncertainty in how to measure employees’ digital experience prevents them from doing more to improve it. (Source: HP Internal Research, 2025)

Optimize your workforce experience

Deploy, integrate, and scale seamlessly. Simplify deployment with guided onboarding and seamless integration with existing systems.

Unlock full visibility and control. Make faster, more strategic decisions with a full view of your ecosystem–PCs, Macs, printers, video endpoints, and more.

Maximize the impact of your budget. Optimize IT operations and free up time to meet your service goals. Reduce tickets, enhance compliance, and stretch your budget further.

Deliver an exceptional employee experience. Engage employees with desktop surveys and targeted communications to align tech with employee needs and reduce digital friction.

Strengthen security and compliance. Fortify security and compliance more easily with automatic configuration management, status reports, dashboard alerts and recommended actions.

Stay ahead of issues. Prevent and resolve IT issues with proactive monitoring, remediation, and automation tools to reduce employee downtime and boost productivity.

Maximize Employee Productivity, Minimize IT costs HP Workforce Experience Platform

Use Cases

Spot and block security exposure proactively, enforce consistent policies across the fleet, and ensure ongoing regulatory alignment with firmware, antivirus, encryption and firewall standards.

Safeguard devices with timely updates, maintain device performance and consistency with automated policies, and tackle common problems fast with HP-validated and custom scripts.

Slash refresh costs and boost ROI by efficiently matching tools to roles, monitor power for sustainable wins, streamline support with automated governance, and track warranties hassle-free.

Quantify employee experience with precise metrics. Monitor device health, usage trends, incident logs, and app performance to prevent issues and improve satisfaction.

Monitoring and Insights

Asset Management

Remediations and Automations

Security and Compliance

Use application usage data from WXP to better plan software purchases and renewals. Track applications that are banned or not supported under your organization’s policies. Log software usage for worry-free audits.

Monitor fleet health, identify upgrade compatibility and risks, and prioritize hardware refreshes based on end user need and device performance.

Measure and boost employee experience, pinpoint top frustrations, and quickly resolve productivity killers.

Reduce help desk calls, prevent escalation of similar problems, spot threats early, and resolve issues quickly.

Software License Optimization

Hardware Refresh Efficiency

Business Insights and Employee Engagement

Service Desk Management

Anomaly Detection AI models track CPU, memory, GPU, and temperature spikes, spotting non- standard deviations from each device’s norm. Alerts hit your timeline with exact details—when, what’s typical, what’s off. Predict failure risks, act preemptively, and keep employees productive—no more guesswork, just proactive fixes.

Sentiment Analysis AI scans survey responses, summarizing comments and spotlighting trends in seconds. Positive, neutral, and detractor categories give you at-a-glance clarity. Turn raw input into smart decisions—fix tech frustrations, lift satisfaction, and keep your workforce engaged with continuous feedback loops.

Fleet Explorer This chatbot interface uses generative AI to answer queries on performance, usage, and issues in seconds. Results pop up in clear, AI-generated visuals—no manual searches or report creation needed. It’s proactive fleet management that streamlines workflows and keeps your IT team ahead of the curve.

HP’s unique AI capabilities provide proactive assistance that saves time and stretches your budget.

Add-ons: Remote Desktops Create, collaborate, and work securely from virtually anywhere. HP Anyware2 provides a secure and flexible remote desktop solution for hybrid workforces that can be rapidly deployed and easily managed3, integrated into WXP for a unified view of your desktop fleet.

Collaboration WXP Collaboration4 delivers visibility into space utilization and the performance of collaboration technologies, including video endpoints and telephones, to enable efficient, high-quality collaboration experiences for employees and customers.

Smart PC Refresh AI analyzes performance, health, and lifecycle data, flagging devices for immediate refresh, retention, or future upgrades. Detailed reports and persona-based profiles match tech to roles. Cut TCO, promote sustainability, and keep your workforce humming without disruption.

HP PC and Print Support Services6,⁷ Managing device maintenance for a hybrid workforce is tough, and reactive fixes cause costly downtime. HP Support Services keep your team productive with three tiers: Essential offers onsite repairs; Premium adds predictive issue detection, powered by WXP; Premium+ provides 24/7 support and priority parts access, slashing downtime.

Protect and Trace HP Protect and Trace with Wolf Connect5 enables IT to manage and protect remote PCs. Find, lock and erase PCs even if the PC is turned off or will not boot.

Print Management WXP Print Management provides cloud-based, multi-vendor visibility and management of HP FutureSmart 5 enterprise printers, enabling printer oversight, and seamless management of settings and security—ultimately boosting IT efficiency and supporting hybrid cloud strategies.

Disclaimers: 1. The Workforce Experience Platform (WXP) is available in various tiers and for multiple term license durations, and some features require optional add-on solutions. WXP is for commercial customers and some features and capabilities may require additional purchase of HP services and/or commercial hardware capable of supporting the HP Insights agent for Windows, Mac, & Android. WXP is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security. Activation and restrictions may apply. Select HP solutions require an HP Insights agent for Windows, Mac, & Android, available for download at https://workforceexperience.hp.com/software. For full system requirements and services that require the agent, please visit https://workforceexperience.hp.com/requirements. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience Platform. Internet access required. WXP Collaboration license required for audio and video collaboration technology monitoring. HP Anyware license or compatible third-party virtual machine license required for virtual machine monitoring. WXP Print Management capabilities are available to select beta customers in the US only. WXP Print Management is planned to be available in a future release in various tiers as an add-on solution in various term licenses.” 2. HP Anyware requires network access. HP Anyware license or compatible third-party virtual machine license required for virtual machine monitoring. 3. Intelligent automation and orchestration requires Anyware Manager Enterprise, licensed as a component of existing Anyware Standard and Anyware Professional licenses with a minimum order quantity of 10. 4. WXP Collaboration license required for audio and video collaboration technology monitoring. 5. HP Protect & Trace with Wolf Connect is available on select HP commercial G10 laptops and mobile workstation devices and requires HP Workforce Central registration, available at https://admin.hp.com. Devices with a mobile narrowband card (MNB) do not support Internet access. Internet service for devices with 4G LTE and 5G modules is not included and must be purchased separately. Wolf Connect Service not available in all countries. Other restrictions limitations apply, please see the HP Protect & Trace with Wolf Connect data sheet for complete details and requirements. 6. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product. 7. HP Premium Support (onsite support with predictive issue detection and alerts for PCs only) and HP Premium+ Support (onsite support with predictive issue detection, alerts and preferred access for PCs only) require an HP Insights agent for Windows, Mac, & Android for predictive insights, available for download at https://workforceexperience.hp.com/software. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience Platform and is not sold as a standalone service. Internet access is required. HP follows stringent GDPR privacy regulations, and the platform is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security.

© Copyright 2025 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. XXXX, June 2025

4AA8-4877ENW, November 2025

Contact your HP representative or learn more at www.hp.com/wxp

WXP is offered in three tiered plans and with a variety of optional integrations to fit your organization’s needs.

Standard Get essential tools and support for PC fleet visibility and control.

Key features: • Fleet health analytics and insights • BIOS policy deployment • Windows 11 readiness • Employee surveys • Essential third-party integrations

Pro Enhance your digital experience strategy and resolve issues quickly with remediations and employee engagement tools. All that’s in Standard, plus: • Advanced monitoring, alerting and remediation • AI-driven anomaly detection • Employee sentiment and engagement • AI-powered natural language search (limited queries) • Additional integrations

Elite Overcome your most complex IT challenges and streamline operations with cutting-edge AI capabilities.

All that’s in Pro, plus: • AI-powered natural language search (unlimited queries) • AI-driven sentiment analysis

http://www.hp.com/wxp