Episode 2 – Case Study: University of South Florida

How do you actually scale AI across a university? The University of South Florida (USF) shows the way. This episode dives deep into USF’s phased rollout—starting with 150 Copilot seats (from 500 applicants!) and expanding to high‑impact, high‑friction use cases including IT ticketing, travel approvals, policy compliance, and a library research agent.